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Travel sizes and adding makeup
I wonder if you have any travel sizes? I’m flying to st Thomas and need take it with me. Also, if you use the sport, is it ok to apply foundation on top …
out of stock
Everytime I have checked over the past 1-2 years, Sunumbra Classic has been "temporarily out of stock." When will it become available? Reply: We have …
out of stock
Everytime I have checked over the past 1-2 years, Sunumbra Classic has been "temporarily out of stock." When will it become available? REPLY: Sunumbra …
Safe to use on the face?
Is your product safe to use on the face?
Diane - Nicotinamide for BCC
I need a sunscreen with a minimum of 1% nicotinamide due to basal cell carninoma. Can you tell me if any of your sunscreens have at least 1 percent?
Is Sunumbra Coral Reef friendly?
Question: We snorkel a lot as a family. Is sunumbra ecologically friendly with regard to the use in sensitive coral reef areas? Answer: Yes we are …
Washing off product
Hello, I have Sunumbra sport and I'm wondering if something like an oil based cleanser or make up remover is necessary to remove the product since it is …
pH of sunscreens
What is the pH of each of your sunscreens?
Concern about environmental impact
Are Sunumbra sunscreens reef-friendly?
Concern about Aloe Ferox
Hello - I have used your product for 3 years on my children and myself. The Environmental Working Group website is supportive but lists your ingredient, …
Concern about Aloe Ferox
Thanks for your query regarding the Aloe Ferox used in our products. Please can you supply an email address so I can answer in detail? Many thanks Sue …
Tinted Sunscreen for Fair Skin
Hello, I have fair skin with warm/yellow undertones and am looking for a tinted zinc oxide sunscreen to prevent the classic white cast I have with white …
Qn: Is the Sunumbra Family product the same as the Classic? Or is it a whiter tint? Answer: Sunumbra Family is whiter than the Classic and the Sunkids, …
Can Sunumbra be used under foundation makeup? Thank you.
What is the difference between NANO and Micronised?
Hello, I am really confused about the term MICRONISED that is used on your products. What is the difference in sizing between this and NANO please? What …
What is the definition of NANO size?
Hello, What is the range for particle sizing please? When does a product become NANO in size? And what is the size of your particles in you rcreams. I …
Gluten and soya free?
I have been searching for a sunscreen that is safe for my daughter who has celiac and a soy allergy. Your FAQ states that your sunscreens are gluten free. …
Query: If I were to use the Sunumbra Daily with SPF15 instead of the higher SPF Sunumbras would the white residue still show in my wrinkles even though …
Under the eyes?
Can Sunumbra Daily be used under the eye, on top of eye cream?
Melasma and Tyrosine
I suffer from melasma on my face (due to thyroid issues etc) and have been trying to find a decent sunscreen for ages. I really liked the Sunumbra SPF …
Okay to use on my face?
Is this sunscreen easily absorbed like a facial moisturizer? Can I put makeup over it or will the makeup look as if it hasn't been put on evenly? Some …
Brick and Mortar
Do you sell your products in stores in the US?
Can I use your sunscreens if I'm allergic to aloe Vera gel?
sunkids sunscreen contains dimethicone?
I suprised to see the whole ingredients. I bought sunkids sunscreed. Not displayed on its web site, But the back of the product is written the dimethikon …
Allergic to fragrance
Q: I can't find anywhere on your website if your products are fragrance free? I am allergic to a lot of fragrances! A: All our sunscreen products do …
Q. Sunumbra Sports and Sunkids UVA protection seems different but both are five star? ln EWG Sunumbra Sports UVA protection grade is 'excellent', Sunkids …
Q. what Sunumbra product is best for the face? A. All the Sunumbra sunscreens will be fine on the face. They provide great protection and contain added …
where to find Sunumbra sunscreens
Q. where can I find Sunumbra sunscreens ? A. Sunumbra sunscreens are for sale via the web site only, apart from Southern Africa.
I live in Thailand. Do you sell your products in Asia or Australia?
USA retail distribution
Where can I buy - local stores USA
Hi, Can you please tell me where in Canada I can purchase your products? Thanks!
Tube 3/4 full
Hi, I'm very sorry, I just realized that my prior question about the spf 30 bottle not being filled said it was 3/4 empty, it should have have said 3/4 …
Bottle not full
Hi, the bottle of Sunumbra sod 30 + I ordered came 3/4 full. Is that normal?
Location of outlets selling Products
Where can I get a list of outlets in the W Cape who sell Sunumbra. Somerset West and Franschoek. Do clicks or dischem or wellness warehouse sell your …
Zinc oxide percentages
I would like to know what percentage of zinc oxide is in each of your sunscreens. Cheers
Moisturiser as well as sunscreen?
Question: Do I still need to use a day cream when I apply Sunumbra. And if so, what must I apply first ? Answer: For those people with a dry skin, applying …
Is it possible to obtain samples of your products?
Are all the sunumbra products Vegan friendly? Sunumbra: Yes, ALL our products are Vegan friendly. We also display all our ingredients online, together …
Purchase in Kenya
I am interested in purchasing Sunumbra daily. Is there a store in Kenya (Mombasa) where I can purchase this product? Sunumbra answer: There are no …
Since this has zinc oxide in it does it apply as a thick cream that is hard to spread over skin and leaves a white coating or does it spread evenly with …
Barbara: Face Query
Qn: Can your creams be used on the face? Answer: Absolutely. All our creams can be used on your face as they have no toxic ingredients as well as no chemical …
Hi:) Trust you are well, I'm curious as to what the consistency of a typical tube of the spf30 feels like (ie. is it quite thick/ solidified, or …
Ethoxylated or not?
Hi, I was very happy to read that you use the emulsifying "cetearyl olivate and sorbitan olivate", instead of the regular vegetable emulsifiers used …
Availability in your country
Hi where can I buy your product in Canada? Regards
I recently purchased your sunscreen and am completely satisfied. I am only using it on my face. If I applied it to my arms and legs, would it stain my …
How many ounces per tube?
Id like to know how many ounces are in each tube?
What are the mg of zinc oxide in each product?
My daughter bought your product for me and I am very happy with it. I do want to know however, what is the mg of zinc oxide per 100 grams of your product. …
Please provide Critical wavelengths and UVA PF's for Sunumbra?
Could you please provide your UVA-PF and Critical wavelength measurements for your sunscreen?
How much is enough for protection?
I spent an unusual amount of time in the sun today and slathered on the Sunkids spf 40 and am really feeling the effects of it this evening: a bit of sunstroke …
What % of Active ingredients are in each product?
May I ask what the percentage of actives are in each of sun umbra products? I notice your product doesn't have an active ingredient listing. I was told …
Is Sunumbra Non-whitening on a dark skin?
I wanted to know if your product is non-whitening? I have brown skin so any whitening will show up on me.
Your site says that your sunscreen "maximizes UVB, without burning, to maximise vitamin D". Does this mean that it does not block UVB rays or that it only …
Is Sunumbra good for Acne sufferers?
I just purchased sunumbra. Id like to know if its noncomedogenic or pore blocking? I have acne and sensitive skin. I mix it with my dr. Hauschka organic …
Can you use sunumbra® on babies?
The short answer is yes. The long answer follows:
Patricia Treadwell, a pediatric dermatologist, was asked about using sunscreens on babies and I particularly enjoyed her answer. The following contains some of her response:
"I recommend choosing a "physical" or "chemical-free" sunscreen made with zinc oxide or titanium dioxide. I also suggest you keep a baby younger than 6 months out of the sun altogether whenever possible. When that's just not practical, be sure to protect your young baby with sunscreen. Unlike chemical sunscreens, which may cause irritation or allergic reactions because the skin absorbs the active ingredients, zinc oxide and titanium dioxide sit on top of the skin, forming a barrier against the sun's rays.Besides the increasing evidence that chemical sunscreens are dangerous or toxic, we just don't know enough yet about how young children react to the ingredients.
Also, sunscreens with zinc oxide or titanium dioxide start protecting as soon as you put them on, whereas chemical products need to be slathered on 15 to 30 minutes in advance so the skin has time to absorb them."
Pediatrician Jerome A. Paulson, MD, FAAP, medical director for national and global affairs at the Child Health Advocacy Institute of Children's National Medical Center in Washington, D.C., was asked this same question by WebMD. Their top recommendation was to choose a sunscreen that contains zinc oxide or titanium dioxide, because the compounds are less irritating than others and do not get absorbed into the skin.
"These ingredients are probably the safest ones out there right now." Paulson says.
These opinions both concur with many other pediatricians and dermatologists, as well as the EWG (Environmental Working Group) who have done considerable research into the health of the ingredients used in sunscreens.
So, my answer where sunumbra® is concerned is that it is perfectly safe to use on infants older than 6 months. IF, and only IF, you need to use a sunscreen on a child younger than 6 months, it is one of the safest available out there. However, it is universally agreed that using sunscreen on a child younger than 6 months is not advised.
sunumbra® sunkids formula has an additional ingredient of Astaxanthin, which helps boost the baby's own natural system with the ability to combat potential damage from the sun. As a free radical scavenger, astaxanthin is 65 times more powerful than vitamin C, 54 times stronger than beta-carotene, and 14 times more potent than vitamin E.
What is a 5 star UVA rating, whose standard is it and what does it mean?
A "Boots Star" rating is one of the international measures used by sunscreen manufacturers to certify UVA ray protection levels. The usual SPF we all know is the measurement for UVB ray protection only. Global health organisations are pushing for protection at sufficiently high levels for UVA as well as UVB protection, as the UVA rays, being much longer than UVB rays, can create deeper level damage to your skin. Boots Star is UK in origin and they measure from 1 to 5 stars, where 5 is the highest level attainable.
I have a very sensitive skin. How suitable is sunumbra for those with sensitive skins?
sunumbra® is designed especially to be able to cater for all skin types by not only being free of toxic ingredients, but including ingredients that are healing, boost the health of the skin and are calming. But we have gone further than this and created a sunscreen specifically for children, which is more alkaline. This is also sometimes preferable for adults with sensitive skins.
We have tested both very specifically on those who normally suffer side effects from the chemical based sunscreens. These side effects usually include skin rashes or even pimple outbreaks, a flushed effect and a reddening of the skin. We have had numerous positive feedback emails to affirm sunumbra® does not produce these sort of effects, but welcome more feedback from people such as yourself.
Would it be possible to get a full ingredient list?
The full ingredient list is actually on the website here. If you click on each ingredient you can obtain more detail on every one of them.
Could you provide me with any backed up reassurance in regard to your 5 star UVA rating?
The tests done on sunumbra® and ultimate certifications were through the Photobiology Laboratory at The Medical University of SA, for both the SPF (UVB) as well as the UVA(5 Stars). They use the equivalent of the Diffey/ Boots Star system for the UVA, which is one of the UVA testing systems being used globally. We wanted to obtain UVA certification and decided to go with this one, as it appeared it would align not only with the UK and the EU but also with what the US were talking about doing, although they have now backed down and only require a sunscreen to say it is broad spectrum.
Doctor Beverley Summers, who heads up the Photobiology Laboratory, also sits on a global body called the "International SPF Harmonisation Group & ISO" who continually look at ways to keep global sunscreen certification in harmony.
Please advise why you have used dimethicone?
Some of our sunscreen formulas use zinc oxide with a dimethicone coating. Where the oil/water ratio is such that we don’t require it, we use an uncoated zinc oxide.
As such, we do not use dimethicone as an emollient, but rather as a hydrophobic coating of the Zinc Oxide particles. Effectively this means that it sits on top of the skin and does not penetrate, as well as providing plenty of space for the skin to breathe. Ie. The opposite of the effect of an emollient. Visualize a whole lot of different size balls bundled up and sitting on your skin, and although all touching, there are spaces through which the skin will breathe. It is not sitting on your skin like a layer of plastic, which would be the effect of it being used as an emollient. In the overall formula, its' presence is 0.28%, which is miniscule. Also, from a bio-degradability perspective we understand it to be inert when bio-degraded.
There is an interesting article written about the use of dimethicone, where you will see the conclusion is...
"...the CIR Expert Panel was of the opinion that...Dimethicone...is safe as used in cosmetic formulations".
A key element in our formulas, is that only a tiny proportion is used, together with the fact that it stays coated to the Zinc Oxide particles and therefore remains on top of the skin in such a way that the skin can breathe.
How suitable is sunumbra® sunscreen for Skiing and Winter Sports?
Does your product have an expiration date? If so, how long is it?
The shelf life of sunumbra® products is 24 months. Each production run has the relevant expiry date stamped on the tube.
What are the shipping costs, for 1 or 2 tubes?
The shipping costs vary quite significantly with your whereabouts in the world, plus the method of shipping you choose so it is hard for me to provide you with any fixed parameters for this. If you go through to the order page, you will see all the relevant options available, as well as price discounts for more than 2 tubes, etc
How exactly do botanical extracts work as sun filters?
The principle method of their operations is as an antioxidant, preventing burning where burning is oxidation. It is more probable that there are many reasons that we are not aware of it's just observing the results. The work that we have done at Natural Suncare is pioneering in this area.
Titanium Dioxide refracts sunlight How does Zinc Oxide work as a sun filter?
Titanium Dioxide is the most opaque substance known to man - that we are aware of -and as such predominantly reflects light rather than refracts light. Zinc Oxide's action is the same as Titanium Dioxide, but being slightly less opaque will reflect slightly less in comparison.
I have found that after a while there is sometimes a small, pale residue on my skin, and particularly in my case, it settles in the lines (of my wrinkles J). Is this the zinc oxide?
This is most definitely the Zinc Oxide, being the one substance that does not penetrate the skin, but is also likely to be combined with some of the botanicals.
Is the zinc oxide dimethicone in Sunumbra in nano particle form?
We have looked into the various arguments around nano particles and realise this will be a concern for many people who do take the time to read up about the various things they are putting onto or into their bodies, and hence take it very seriously. The Zinc Oxide we use is actually defined as 'micronised' as opposed to nano, but in the end it all comes down to actual size and what it will do on your skin.
The size of the molecule range is represented in the following chart:
As you can see, the particle sizes vary from about 600 nm (0.6 micron) to over 12 microns (12000 nm). If the ZnO were to be uncoated the range would be 30 120 nm
We chose to use coated particles for the following reasons:
Remember, the main objective of using Zinc Oxide is as a sun reflective and thus it needs to stay on the skins' surface. Thus the objective here is also to make sure it doesn't penetrate the skin. Compared to the organic chemical sunscreens, the size of the micronised Zinc Oxide particles are huge, and in comparison does not penetrate the skin at all. Also, we chose to use Zinc Oxide that is coated with dimethicone, which in itself makes the particles larger and less able to penetrate the skin. For this reason, combined with the historical evidence of its healing qualities, we chose to go with Zinc Oxide.
A few quotes below backing this:
"There is evidence from isolated cell experiments that zinc oxide and titanium dioxide can induce free radical formation in the presence of light and that this may damage these cells (photo-mutagenicity with zinc oxide). However, this would only be of concern in people using sunscreens if the zinc oxide and titanium dioxide penetrated into viable skin cells. The weight of current evidence is that they remain on the surface of the skin and in the outer dead layer (stratum corneum) of the skin."
I have not yet heard anything more elaborating further on the "isolated cell experiments" mentioned above.
To quote from the TGA in Australia:
"In early 2009, the Therapeutic Goods Administration (TGA) conducted an updated review of the scientific literature in relation to the use of nanoparticulate zinc oxide and titanium dioxide in sunscreens"
The TGA review concluded that:
Please see a recent report on "Scientists use laser imaging to assess safety of zinc oxide nanoparticles in sunscreen"
The bottom line is that sunumbra® particle sizes are much larger than the defined nano sizes and so will stay on the skin surface.
Please can you tell me if sunumbra® is safe for cats?
Your cat won't react badly to the ingredients as it is such a small amount. The only thing one has to be wary of consuming in large amounts is the Zinc Oxide ie. if one ate the whole tube you wouldn't really feel too good! sunumbra®contains Kigelia extract (sausage tree) as well, so she will benefit from that anyway, but she will also benefit from all the other skin healing ingredients. As I am sure you have for your upper lip which was very good to know! The trick is to get sunumbra® to absorb and that will relate directly to how long you keep her from licking! Where sun protection is concerned, the ZnO stays on the surface, so when she licks it off the protection will be gone. Worth a try, but am not sure how effective! I am very keen to get pigs to use sunumbra®as they burn very easily and apparently have all sorts of problems but so far I haven't had a response from the few farmers I have sent messages to. Better than the chemical stuff they currently put on I am sure, but perhaps a bit too expensive?
Why is Titanium Dioxide not the best choice for a physical sunblock?
There are several reasons...
Are your products gluten free?
sunumbra® products are 100% gluten free. They are also manufactured in an eco-certified laboratory which is entirely gluten free and smells delicious when you walk into it as there are no toxic chemical smells! Just wonderfully aromatic essential oils, botanical ingredients and pure oils.
Is sunumbra® safe to use during pregnancy?
Our sunscreen formulas are designed to be 100% free of harmful chemicals. The key objective for me was to create a sunscreen that would enable us to protect ourselves from the sun's UVA and UVB rays while not contaminating our bodies with bad chemicals. The sunscreen active ingredient is Zinc Oxide and this is, I believe, by far the safest option available to us of all the approved sunscreen ingredients. As a physical block, it sits on your skin and reflects the sun's rays, rather than being absorbed by the skin as the other chemical sunscreen actives do.
In addition to this, we have used botanical ingredients that add to the sun protection as well as provide the body with a significant antioxidant boost. In fact, all the ingredients used provide the body, or skin, with direct benefits. They are not present merely as a filler, or to counter-balance some chemical ingredient, as we have found is often the case with other formulas.
So, to answer your question - I believe that sunumbra® sunscreen will not only provide you with safe sun protection, but will provide you with added antioxidant qualities that can only benefit you and your baby too!
What is your policy on 'Cruelty to animals'?
We are very conscious about not testing our products on any animals apart from us humans of course in the certification in-vivo process.
We do, however, have our products being used on some animals for protection from the sun's UV rays. These include baby elephants and baby hippos, pigs and horses when they have sunburn issues. Even some cats - on their ear tips.
Beyond this, we are committed to ensuring that all our individual ingredients do not use animals during the testing of these ingredients in the laboratory.
It is also our policy not to source any ingredients that are derived from animals or insects eg. bees wax.
What can I do if I'm allergic to sunscreen?
There are two ways a sunscreen allergy generally appears:
The two conditions may be hard to tell apart, but the difference is important in determining how to test for a sunscreen allergy.
A sunscreen allergy may appear when you first start using sunscreen, or it can develop after years of sunscreen use. You might experience an allergic reaction immediately or even several days after applying the sunscreen. Most of the allergic reactions represent contact dermatitis, where the signs include:
If you suspect you have a sunscreen allergy, see a dermatologist or an allergist. Your doctor can perform a patch test to figure out exactly what's causing the reaction. For a contact allergy, the patch test probably will be done without ultraviolet light first; a photo-allergy patch test will be performed in combination with exposure to ultraviolet light.
If you are allergic to a specific chemical in a sunscreen, your doctor can help you find one which doesn't contain that chemical. Physical sunscreens are not known to cause allergic reactions, so are typically recommended by doctors to those who have an allergy or suspect they have one.
My daughter, who tans readily, looks like she has developed an allergic reaction to sunscreen. She has blotchy, itchy areas where the sunscreen was applied. We also tried a zinc-based product from the health food store with no added chemical sunscreens but that also caused blotchy, itchy areas. What can I advise her to do now?
People commonly develop contact allergies (rashes in response to things that are put on the skin) to several ingredients included in sunscreens or cosmetics. Also, it's possible to develop a "photo-contact" allergy to some ingredients, which is a reaction that occurs only after the skin is exposed to UV light. Lastly, one can even develop rashes in response to sunlight alone, unrelated to any products at all.
Zinc oxide as a sunscreen on its own is very rarely a cause of contact allergies, so much so that doctors will mostly recommend zinc-based products to people who have had problems. In your case this has been done, so the following questions may help:
Anna Feldweg, MD, a clinical instructor of medicine at Harvard Medical School and an attending physician in allergy and immunology at Brigham and Women's Hospital in Boston.